Returns & Exchanges

Returns and Exchanges at Motiv


July 2021 Update: Due to the ongoing COVID-19 Pandemic, we are unable to honor returns or exchanges. All sales are final.

Gift Cards are not eligible for returns or exchanges. 

Please contact customer service at to initiate a return.


*Please include your original packing slip or invoice in your return shipment.  If you no longer have these, please include your original order number and contact email in your package.